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  • Posted 31/05/2019
    IT Support
    Ho Chi Minh City

The Role

A US-based company is seeking team members with English and Chinese language skills.

You'll help install and support a powerful integrated system for brand protection, inventory control and communication. This system uses 2D barcodes and proprietary hardware, hand held scanners, wireless networks and routers.

You will help set up and maintain this technology and provide support as part of an implementation team. You will:

  • Work with the team to design, install and configure the software/ hardware (Training is provided)
  • Train users so the system is effective
  • Support users to identify and solve problems
  • Prepare documentation as required
  • Participate and support development of team members through cross-training

This system is used by global, multi-billion-dollar brands to fight against fake products, achieve efficiencies in inventory, create new communication channels with consumers, deepen customer loyalty and establish profitable collaborations with business partners.

The work schedule is a five (5) day work week Monday to Friday. Travel to Asia-based factory locations (Vietnam, China, etc.) may be required with overnight stays (>20% travel) dependent on implementation schedules.

Skills and Qualifications

Required:

  • English (essential) and Mandarin (highly desirable) language skills.
  • Minimum 1 year of professional working experience.
  • Honest, hard-working, detail-oriented, friendly and co-operative
  • Able to succeed in cross-cultural and multi-language work environments.

Preferred Skills

  • Education / experience in networking (wireless access points, network switches, routers, etc.). Training is provided to improve your skills.
  • Experienced in hardware and software installation and troubleshooting
  • Basic database education or experience (Oracle, MySQL, etc.) would be an advantage but is not required.

The Offer

The gross monthly salary is negotiable up to $800 USD. Additional allowances and benefits include basic private health insurance and Lunar New Year bonus.

The Company

Vi3 is a US-based company. Their system is used by global, multi-billion-dollar brands to fight against fake products, achieve efficiencies in inventory, create new communication channels with consumers, deepen customer loyalty and establish profitable collaborations with business partners. Vi3 has an international team serving customers throughout South East Asia, including clients in Vietnam, China, Indonesia, Bangladesh and other countries.

Apply Now

Please send applications and queries to talent@metasource.co or you can apply directly at the listing on VietnamWorks. Applications for this role should be in the form of a CV.